Frequently Asked Questions

Use the booking form on our homepage: choose One Way, Round Trip, or Local, enter your pickup and drop-off city, your travel date and time, and your mobile number. Our team calls you back to confirm the vehicle and exact fare. You can also call or WhatsApp us directly to book.

Yes. We operate 24 hours a day, 7 days a week, including holidays.

You can book anytime — online, by phone, or on WhatsApp. For outstation trips during festivals, long weekends, or peak travel season, booking a day or two ahead helps guarantee your preferred vehicle.

Both. Our booking form lets you choose One Way, Round Trip, or Local, so you can book anything from a same-city ride to a multi-city outstation trip.

We run outstation cabs across Gujarat and neighbouring states from our Surat base. See live routes and pricing on our Routes page — if your route isn't listed, call or WhatsApp us, we likely still cover it.

Yes. Every fare quoted on our Routes page is all-inclusive — tolls, parking, and state permit charges are already built in. What you're quoted is what you pay, with no last-minute additions.

No. Our route fares are flat: the same quoted price applies whether you book a one-way trip or a round trip, with no daily kilometer cap and no per-km surcharge added afterward.

Fares vary by route and vehicle type (sedan or SUV). Check current pricing for your route on our Routes page, or call or WhatsApp us for an instant quote.

We accept cash, UPI, card, and bank transfer.

We ask for at least 24 hours' notice to cancel or reschedule a booking. Late cancellations are reviewed case by case — call us as soon as your plans change and we'll do our best to accommodate you.

Our fleet spans sedans, MUVs, SUVs, premium SUVs, and vans/tempo travellers — from compact cars for a quick city ride up to large vans for group travel. Browse the full fleet with seating, luggage capacity, and AC/Non-AC status on our homepage.

Yes. Every driver is background-verified, trained, and licensed before being assigned a booking.

Most of our fleet is AC. Each vehicle listing on our homepage shows whether it's AC or Non-AC, so you know before you book.

TrueValueCab has been serving Gujarat since 2011, growing from a 3-car fleet in Surat to a full fleet covering 15+ cities across Gujarat and Maharashtra.

Call or WhatsApp us anytime — we're available 24/7 — or use the form on our Contact page.